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Recently took my Kia to Plaza for a recall, staff in the service department were knowledgeable, friendly and professional. Being a former auto technician (grease monkey) I'm always on the lookout for someone pulling a fast one but this wasn't the case here, no up-sell, no smoke and mirrors and no double talk. Much better than Newmarket Kia who should have their franchise pulled from them by Kia
3 weeks ago
Ash and his team are amazing. After visiting several dealers Plaza Kia stood out because they were a no pressure great experience they answered all my questions. I love my new Kia Stinger. If your looking for a Kia go see Ash and his team.
3 weeks ago
The staff at Plaza Kia of Richmond Hill went above and beyond to help me. When I started having issues with my old car, they not only fixed the issue but were able to help me get the car of my dreams. The team was honest, respectful and actually cared about me being happy with what I drive. I highly recommend Plaza Kia.
a month ago
Before visiting here, I went to many showrooms and private car dealers as I was new to Canada. However, the professionalism shown here was above par. I bought a second hand Toyota Corolla from this place. Got a nice deal and equally a very nice car. Mr. Carl Cushing was the sales person for me. I remember haggling over the price and Carl not budging an inch. However, now after few months I realize that Carl was right. He asked the right price for the right car. Even for my first free oil change, everything was handled very professionally. I look forward to recommending others as well as conducting business with them in future.
a month ago
If I could give a higher rating I would! Leadership starts from the top and Adam Stein (Fixed Operations Manager) is phenomenal with his customer service. Danielle in the service department is also excellent. I have never had an issue getting an appointment when needed. I urge those that have never had a good experience with buying a car or from a service department, go in and talk to them. They are changing the industry! Great job Adam and the team at Plaza Kia.
3 months ago
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